Delivery Information

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Urbanos or DHL depending on your shipping address with tracking and drop-off with signature. 

Whatever shipping method you choose, we will provide you with tracking code for you to track your package online.

The shipping fees include all handling, packaging and postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

If any question should arise during the shipping process feel free to contact our customer service.